About Us

Special Needs Computer Solutions, Inc.

Assistive Technology & Workplace Ergonomics

We provide

1) We provide the latest solutions in Assistive Technology - Vision; Alternative Augmentative Communication (AAC); etc.
2) We provide consultation, training, and after sales support

We are

1) Professionals with 20+ years experience serving everybody from governments, school boards, rehab centres, multi-national businesses, small business, libraries, therapists, hospitals, school boards, courts, seniors, individuals, individuals with a disability, etc.
2) Over 40 years professional Information Technology (IT) computer experience
3) We are ADP Vendors (2002) – Vision and AAC

Privacy: PIPEDA Consent Form - Sign and return to sales@specialneedscomputers or secure fax 1-877-724-9996

Apple Disability Support: Call 1-877-204-3930. See https://support.apple.com/en-ca/HT209585

Microsoft Disability Support: Call 1-800-936-5900. Available Monday to Friday from 6 AM to 10 PM, and Saturday and Sunday from 7 AM to 6 PM Pacific Time. See
https://www.microsoft.com/en-ca/accessibility/disability-answer-desk?activetab=contact-pivot%3aprimaryr9

Shipping Policy

All shipments must be thoroughly inspected for any sign of damage BEFORE signing the carrier's freight bill. The driver is required to wait during your inspection. If there is damage, note the damage on the carriers delivery receipt and be specific. Examples: Desk top damaged, corner is crushed or one box damaged subject to inspection. Hold all damaged goods and their packaging material for inspection. If you have the ability to photograph the transit damage please do so immediate and email it to us. Damage must be reported to us within 48 hours of receipt.

By signing the carrier's freight bill, without any notations of damage, you are agreeing the shipment was delivered in good condition. We have no recourse to file a freight damage claim once the shipment was signed for as received in good condition.

Shipping may be slightly delayed from Supplier shortages or Courier Exceptions: Canada Post, UPS.

Contact

Office: (877) 724-4922 |   (905) 641-4922
Fax:   (877) 724-9996
Email:  sales@specialneedscomputers.ca
Open: Monday - Friday - 8:30 am - 4:00 pm EST
Nous Parlons Français! - Ask for Brenda 1-877-724-4922, or brenda@specialneedscomputers.ca

Special Needs Computers

300 Welland Ave., Unit 2B
St. Catharines, ON L2R 7L9
Canada

Registered

DUNS: 204854445

Unique Entiry ID: HEPXHUVTNVR2

CAGE/NCAGE: L9604

WSIB: 910009010

Blue Cross Canadian Armed Forces (CAF): 106210

Blue Cross Royal Canadian Mounted Police (RCMP): 106210

Blue Cross Veterans Affairs Canada (VAC): 106210

Alberta Blue Cross: 6667

CNESST: 1006056553

Coupa supplier: 86869

USA Sales

W8 form (PDF) in place of W9 form

USA State sales tax submission and payment is 100% customer’s responsibility. Contact your accounting department. Special Needs Computer Solutions is physically located in Canada. Contact your accounting department for specific US State sales tax advise.

Credit card and PayPal processed in Canadian dollars. If you wish to pay in USA dollars contact Brenda to process your order.

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POLICIES

Payment Policy

Price Match Guarantee

Return / Canellation Policy

Shipping Policy

Special Order Policy

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Helps

Canadian Taxes

Business Credit Application

How to order on this website

Medical Waver

We do not make any claims that any Product or Service supplied by Special Needs Computer Solutions, Inc. will necessarily relieve or reduce a particular problem that you are experiencing.

We are not licensed health professionals. We use years of experience, common sense and an understanding our products; and will take the time to help you make an unbiased informed decision for your purchase.

The information from this website and related links are provided for educational purposes only.

Contact your Health Care Professional for medical assistance.

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Disclaimer

Our advice is offered in good faith but without guarantee, as individual conditions and product use are beyond our control.

Our guidelines should not be taken as medical advice nor an enforcement of any procedure, therapy, treatment, or product.

The user assumes all risk of injury and applicability for an item.

All merchandise is sold under this condition which no representative of the company can wave or change.

Contact your Health Care Professional for medical assistance.

We take every effort to ensure the accurancy of each webpage. Occassionally errors occur. Errors and obmissions excluded. Call to ensure your needs/requirements are meet before ordering.

Sale is final for products made for your order.

Desks and chairs are Special Order: Please call (877-724-4922) to confirm measurements/sizes before ordering.

Delivery damage must be reported within 48 hours.

e&o.e..

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Affiliates

ADP Vendor (Vision and Communications) since 2002

Microsoft Surface Authorized Reseller

CNIB - Canadian National Institute for the Blind

CNIB St. Catharines - Store hours - Thursday 10:00 - 2:00 PM
243 Church St.
St. Catharines, Ontario L2R 4A4
905-688-0022 or 1-888-275-5332

CNIB Hamilton

CNIB Hamilton
115 Parkdale Ave. South
Hamilton, Ontario L8K 6K4
1-888-275-5332

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Security

EXCHANGE RATE

Unfortunately our pricing is tied to the USA-Canadian Exchange Rate. Lately, this has been changing. Thus, explains our pricing variation. Contact us if you have any questions.

2022 HOLIDAY SCHEDULE - Office Closed - No shipping - Web store always open.

Statutory Days

Jan. 1 - New Years
Feb. 20 - Family Day
April 7 - Good Friday
May 22 - Victoria Day
June 30 - Canada Day Observed
Aug. 1 - Civic Holiday
Sept. 4 - Labour Day
Oct. 9 - Thanksgiving Day
Dec. 25 - Christmas Day
Dec. 26 - Boxing Day