Yes, international purchases are welcome in USD.

See International Orders page.

It depends on where you are. Orders processed here will take 3-7 business days to arrive. Overseas deliveries can take anywhere from 7-30 days. Delivery details tracking number will be provided when your item leaves our office.

We offer shipping via UPS Standard, and local pickup from our store in St. Catharines, ON Canada. We will contact you when your order is available for pickup.

Store info can be found here.

Require freight shipping and freight shipping is invoiced separately (due upon receipt). Contact us for details.

Contact: UPS for courier delays.

We prefer to help and understand your needs before ordering.  Technology and product availability are ever changing.  Please email us or call if you have any questions before placing your Order at 1-877-724-4922.

Not all of our products can be returned or exchanged. Please see Refund, Returns and Exchanges info here

• Secure Credit Card Payment with MasterCard/Visa/Discovery.
• Secure PayPal Payment (Via PayPal Site). 
• EFT – Electronic Funds Transfer to "terry@specialneedscomputers.ca". Notify when payment is made. Preferred payment method.
• Phone Credit Card (1-877-724-4922).
• Purchase Order – Government/Corporation Only (Pre-approval required)
• International Orders – Prepayment (wired) in USD required. Add to your payment the $50 USD Wire Fee.
• Terms Request Form.
• Note: Prices quoted are cash discounted.

Online store:

Payment with MasterCard, VISA, PayPal, or EFT - Shop Here!

Phone Orders:

Complete the Quote Request Form; then call us at 1-877-724-4922 to manually process your MasterCard/VISA.

Government agencies & established corporations:

Complete Credit Application - corporations only

Phone or fax your Purchase Order to 1-877-724-9996 (Secure).

Local:

Visit our store in St. Catharines, Ontario, Canada to buy or pickup your order.

Click here for info and directions

Yes, our store is powered by Shopify and Moneris PCI Data Security.

You will receive an email confirmation for all store orders. 

If you have any concerns call Brenda at 1-877-724-4922, or brenda @ specialneedscomputers.ca - 8:00 - 3:00 p.m. ET.

Canada: Everyone is charged HST/GST – rate varies by Province.   If you have a GST exception number please provide. Contact us with any other tax questions.

CRA information.

Taxes are automatically calculated and charged within the store and will be applied to your purchase at checkout.

No sales taxes charged for orders outside of Canada. You are responsible to pay taxes, duties, brokerage, customs fees, etc. within your country, etc.

QST: We are not registered for QST; therefore we do not collect QST.  We do make $30,000 in taxable supplies of personal property (tangible or intangible) or services to individual residents of Quebec.  See Supplier outside Quebec who is registered for the GST/HST under the regular system.

As a result, sales to corporate clients are not included in analyzing the $30,000 threshold for registration purposes. Therefore, if your client base in Québec is exclusively corporate clients, you will not meet the specified threshold for registration and no action is required. However, if your business made over $30,000 of taxable sales to individual Québec consumers in the September 1, 2018 – August 31, 2019 period, you will be required to register under the new regime effective September 1, 2019. This $30,000 threshold needs to be analyzed on a rolling calendar year every quarter.

Source:

https://www.revenuquebec.ca/en/businesses/consumption-taxes/gsthst-and-qst/special-cases-gsthst-and-qst/suppliers-outside-quebec/qst-registration-for-suppliers-outside-quebec/registration-under-the-general-system-suppliers-outside-quebec-who-store-or-deliver-property-in-quebec/

We do not make any claims that any Product or Service supplied by Special Needs Computer Solutions, Inc. will necessarily relieve or reduce a particular problem that you are experiencing.  

We are not licensed health professionals. We use years of experience, common sense and an understanding our products; and will take the time to help you make an unbiased informed decision for your purchase.

The information from this website and related links are provided for educational purposes only.

Contact your Health Care Professional for medical assistance.

Our advice is offered in good faith but without guarantee, as individual conditions and product use are beyond our control.

Our guidelines should not be taken as medical advice nor an enforcement of any procedure, therapy, treatment, or product.

The user assumes all risk of injury and applicability for any item.

All merchandise is sold under this condition which no representative of the company can wave or change.

Contact your Health Care Professional for medical assistance.

We take every effort to ensure the accurancy of each webpage.  Occassionally errors occur.  Errors and obmissions excluded.  Call to ensure your needs/requirements are meet before ordering. 

Sale is final for products made for your order.

Desks and chairs are Special Order:  Please call (877-724-4922) to confirm measurements/sizes before ordering. 

Delivery damage must be reported within 48 hours.

e&o.e..

• DUNS: 204854445
• WSIB: 910009010
• Blue Cross Canadian Armed Forces (CAF):  106210
• Blue Cross Royal Canadian Mounted Police (RCMP):  106210
• Blue Cross Veterans Affairs Canada (VAC):  106210
• Alberta Blue Cross: 6667
• CNESST: 1006056553
• Coupa supplier: 86869

Ask for Brenda Dandonneau at 1-877-724-4922, or brenda@specialneedscomputers.ca.