RAZ Memory Cell Phone

RAZ MobilitySKU: RAZ Memory

Price:
Sale price$493.99

Description

Now with Remote Manage and Video Calling.  Easy-to-use, groundbreaking cell phone for people with memory loss, Dementia, Alzheimer’s or seniors who prefer a simple experience.

THE RAZ MEMORY CELL PHONE REDEFINES “EASY-TO-USE”

The RAZ Memory Cell Phone ensures that seniors with dementia stay connected with their loved ones whether they are at home or away from home!

THE PHONE FOR DEMENTIA, ALZHEIMER’S AND SENIORS

The one-touch dial picture phone is relentless in its focus on simplicity. It consists of one primary screen, and one screen only. The screen includes 3 elements:

  • Photos and names of up to six contacts (with an option for up to fifty);
  • A dedicated button to contact 911 or the alternative RAZ Emergency Service (requires subscription);
  • The time, remaining battery power, and signal strength.
Memory Cell Phone app

That’s it! There are no applications or settings to cause confusion. No unwanted notifications or operating system updates. No voicemail. No distractions. Simply tap the picture of the person you wish to call. That’s it.

REMOTE MANAGE – EMPOWERING CAREGIVERS

Remote Manage provides caregivers the unprecedented ability to remotely manage ALL aspects of their senior’s cell phone through a simple app. The app are used by the caregiver to create and edit contacts, send the senior reminders, set up hours during which the senior cannot place calls, track the location of the phone/user, check the phone’s battery power or signal strength, select certain options, such as the option to disable the power button or restrict incoming calls to contacts, preventing unwanted predatory robocalls, and much more. Remote Manage can be used by caregivers from anywhere in the United States or Canada; changes made with Remote Manage are reflected on the RAZ Memory Cell Phone right away.

Remote Manage allows one caregiver to manage multiple RAZ Memory Cell Phones.  Thus, for example, a daughter can manage phones for two parents.  And it allows multiple caregivers to manage one RAZ Memory Cell Phone.  For example, two adult siblings can manage their mother’s RAZ Memory Cell Phone. 

Apple Store   
Memory Cell Phone app

NOW WITH VIDEO CALLS

In addition to voice calls, the RAZ Memory Cell Phone now supports video calls.  Any contact can easily video call the senior using the RAZ Care app.  From the senior’s point of view, the incoming video call looks just like a regular phone call: the senior simply taps “Answer” to start the video session.  The senior does not have to tap on any links or open any apps. In fact, there is no additional complexity added to the user experience at all!

Video calls allow a more intimate connection between the senior and the family member, which may help reduce loneliness.  According to the National Institute on Aging the health risks of prolonged loneliness is equivalent to smoking 15 cigarettes a day!  If nothing else, seeing the faces of family members, such as children and grandchildren, will make the senior feel better.

To be clear, the RAZ Memory Cell Phone initiates and receives voice calls, and can receive, but not initiate, video calls. 

RAZ MEMORY CELL PHONE FOR DEMENTIA, ALZHEIMER’S AND SENIORS IN ACTION

FEATURES

  • One screen only: The RAZ Memory Cell Phone only has one screen. The user cannot exit this environment.
  • One-touch dialing: Make calls by touching pictures. Contact names are shown below pictures. Pictures and names are perfect for individuals with memory loss.
  • Contacts: By default, the RAZ Memory Phone displays up to six pictures of contacts. If memory loss is more severe, the phone can display only one or two pictures.
  • More contacts: There is an option to expand to thirty pictures of contacts. The user must scroll to access the additional contacts.
  • Answering calls couldn’t be easier: When the phone rings, two big buttons will appear. A green one that says “Answer” and a red one that says, “Hang up”. If the caller is a contact, a large picture and name of the caller will be displayed.
  • Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day, such as in the middle of the night.
  • Reminders: Set reminders that will appear as sticky notes on the RAZ Memory Cell Phone, with the option to also create audio reminders.
  • Low battery text message: Caregiver can receive a text message when the battery of the RAZ Memory Cell Phone is less than a specified amount.
  • Auto-answer: Incoming calls will be answered automatically, without pressing “Answer”.
  • Auto-lock: To save battery, display will go dark after 2 minutes, and wake up with movement.
  • Charging reminders: When battery is low, senior will receive a reminder to charge.
  • Block unwanted incoming calls: If predatory robocalls calls are a concern, block incoming calls from anyone other than contacts and selected numbers.
  • Location tracking: Track your loved-one’s location by tracking the phone at no additional cost. The location will be updated every fifteen minutes.
  • Always on: The home screen is always on and the phone ready to use. It will never fall asleep and never lock. The user will not have to remember a passcode.
  • Call history: Check the senior’s call history.
  • Press & hold buttons: The intuitive press & hold method prevents unwanted dialing. Other button activation options are available as well.
  • Dedicated 911 emergency button: No need to remember 9-1-1 digits. User can simply press, and hold dedicated 911 button. Or, select alternative RAZ Emergency Service to avoid unwanted 911 calls.
  • Volume rocker disabled: The volume rocker is disabled. Volume is always on maximum.
  • Large display: Extra-large and bright 6.5-inch display.
  • Long-lasting battery: The RAZ Memory Cell Phone has a long-lasting battery.
  • Notification of 911 calls: Up to 3 people can receive a text message alert when senior calls 911.
  • Hear name of caller: The RAZ Memory Cell Phone will speak the name of the caller when there is an incoming call.
  • Option to prevent user from making calls: The RAZ Memory Cell Phone can be set to receive calls only, while providing the senior the ability to call 911.
  • RAZ Care app: The intuitive app allows caregivers to manage contacts including pictures and other options.
  • Calls on speaker: Place all calls automatically on speaker.
  • Ringtones: Change the ringtone and ringtone volume.
  • Disable power button: Disable the power button, ensuring that the phone is always on and that the user does not inadvertently turn off the phone or go into Safe mode.
  • Contact allow list: Create a list of people (other than contacts) that can call the user even if incoming calls are limited to contacts.
  • Background: Change the RAZ Memory Cell Phone’s background to either white or black, whatever works better for the senior’s eyesight.
  • Monitor battery and signal strength: Check the phone’s battery and signal strength remotely via the app.
  • Wireless charging: If the user has problems with dexterity, charge the phone using the wireless charging set.
  • Free updates: Enjoy free updates with additional features.
  • Announce phone is charging: When the senior charges the phone, it will announce “phone charging”
  • Special low vision and tremor mode: Everything is much larger for users with low vision or hand tremors. Customize the color scheme of contacts for users with vision loss.

Auto Answer

If you believe that your senior may be experiencing an emergency, activate the Auto Answer feature in the RAZ Care app.  When you call, the RAZ Memory Cell Phone will answer automatically after 2 or 3 rings and go to speakerphone.  You can then ask your senior if they are alright and need help.  This is a great safety feature if your senior has fallen, or is experiencing another emergency, and can’t get to the phone!  Available at no cost and activated through the RAZ Care app.

SPECIAL MODE FOR LOW VISION, HAND TREMORS, STROKE, OR ARTHRITIS

Many seniors with cognitive decline also experience low vision or hand tremors. Diseases such as glaucoma and diabetic retinopathy lead to vision loss; Parkinson’s disease and strokes can lead to hand tremors. If your senior suffers from vision loss, hand tremors, or arthritis, they can benefit from our special low vision or tremor mode. With this mode activated, all the contact pictures are replaced with much larger icons, which can be customized in whatever color scheme helps improve the senior’s vision the most. Instead of up to six contacts per page, this mode supports only two, making them much easier for those with hand tremors or vision loss to both see and tap. The emergency button, Answer button, and Hang-up buttons are also much larger.

SPECIAL MODE

Special low vision

SPECIAL MODE

Hand tremor mode

Memory Cell Phone Accessories

  • Phone Wallet Case Black or Orange
  • Protective Case
  • Wireless Charging PAD (Includes Protective Case)
  • Phone Emergency Contact Info Tag
  • Vertical Rugged Pouch - Large
  • Memory Cell Phone Screen Protector
  • Wireless Charging STAND (Includes Protective Case)
  • Slinger Lanyard

Required Information

  • Caregiver Name
  • Caregiver Phone
  • Care Giver e-mail

PERFORMANCE: Operating System: Android 13

Processor: Qualcomm Snapdragon 680

Memory (RAM): 4GB RAM; Internal storage: 64GB

Battery size: 5,000 mAh

Display: 6.5″; 720 x 1600 Resolution

Dimensions: 6.45″ Height; 2.95″ Width; 0.326″ Depth Weight: 0.408 lbs. 

Ports: Type-C USB

Carrier support: Unlocked and compatible with all wireless providers, including Telus, Bell, Rogers.

SIM card: Nano-SIM

FCC ID: IHDT56AN3

  • Device: Smartphone 
  • Accessories: Wall charger, USB type-C charger cable and user guides.
  • RAZ Memory Cell Phone 2024 User Guide
  • Tech Support
  • Please have the Memory Phone with you and call us at 1-800-729-0083 so we can troubleshoot the issue. Our working hours are Monday to Friday from 10 AM to 7 PM EST, and Saturday from 10 AM to 6 PM EST.

Customer Reviews

Based on 4 reviews
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M
Melanie
Almost there

This is a GREAT idea. How someone with a memory impairment will interact with is unpredictable. My best advice to all the caregivers is to introduce it early when your parent or partner still has some of their memory and go slow. The part that works brilliantly is the interface for the caregiver. I’d give 4.5 stars if I could because occasionally the “more” screen says the phone is off but I know that’s not the case! I also seem to be getting the texts that the phone needs charging very late at night and then it’s too late to do anything about it. Im not sure what routine I can get my mom into to help her remember. She doesn’t understand the reminders that the phone needs charging. My next bit of advice is to take a lot of time to explain and let the person practice. My mom is 94 with dementia and the first day was utter frustration because I was busy and didn’t take enough time. Go slow and at their pace and it’ll be alright. I hope the developers keep improving this. It’s the most helpful tool I’ve found so far!

Thank you very much for your kind words and good suggestions.

The current Users Guide for the Memory Cell Phone found at https://www.razmobility.com/wp-content/uploads/RAZ-phone-User-guide-2024_05-WEB.pdf.

Please also email your suggestions to the manufacturer at customersupport@razmobility.com.

K
Kim Kerr
Raz memory phone

My mom has enjoyed the memory phone. The pictures are easy to follow and the phone simple to operate. I love that we can block scams call. I was very happy with your customer support and they helped answer my questions right away. The only problem is the 911 dial that she doesn’t need as she is in assisted living at a retir,ent home and she has pressed it by accident.

Kim, thank you so much for your kind words.
The 911 emergency service cannot be disabled as per CRTC legislation. Some have suggested contacting the emergency service to register/report this phone number is being used by a person with dimential and false calls might happen. You might give them the retirement home's phone number to verify. This is just an idea that was passed along as a possible solution.

A
Andrew Camus
Raz Mobile Purchase

Excellent service! I was very happy with Special Needs Computer Solutions.

W
Walter Mustapich
Excellent service

Friendly, courteous, professional. Thank you!!

Walter, we are so glad this phone is able to help. Please let us know if we can further assistance you.

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