Description
How to Order a Custom Keyboard/iPad Keyguard
Other manufacturers offer keyguards in limited designs, and you are required to set the software into the configuration supported by the keyguard. Keyguard AT keyguards are truly custom made to match the exact configuration of the app you are using. To do that, we need to know all the details of that configuration in order to correctly design the keyguard. Our website is designed for you to specify exactly how you want the keyguard made, and it is the basis for correctly placing a purchase order so we can serve you promptly, efficiently, and without errors. Please call us if you have any questions during this process.
If you don’t follow this procedure, your order will be on hold while we contact you for the missing information, and we will add a $75 order processing surcharge. Keyguards not ordered with this procedure are not warranted against design errors.
- Go to the Keyguard Assistive Technology website, www.keyguardAT.com. Create your order by selecting each item you want, specifying the settings exactly as you have them set in the program being used. If you choose a setting that complicates the design, an additional charge may be added.
- Add each item to your shopping cart. After adding the last item, click “Proceed to Checkout”, or click the shopping cart icon in the upper right corner of the page.
- Create a new user account or log in with your existing account. Provide your billing and shipping information. When you get to the Order Confirmation section, click “Quotation”.
- Enter any special instructions in the provided field. Please read the Terms and Conditions, because it was not written by a lawyer, and instead gives you useful reminders about the information you need to provide us.
- Click “Continue”. The order will be submitted and the order number will be shown at the top of the screen. You’ll also get a confirmation email showing exactly what you ordered, with instructions. Send this email to sales@specialneedscomputers.ca for a formal quote in Canadian dollars. *** We need this Order Number.****
- Email confirmation number to us - sales@specialneedscomputers.ca for further instructions.
Following this procedure takes the burden off the purchasing department by requiring the professional who’s ordering the product to ensure that it is ordered correctly. It also puts the information in the format we need for manufacturing, and it allows a quote to be prepared by one person for payment by another. Thank you for following this procedure. We look forward to serving you promptly and accurately.
NOTE: Keyguards are not returnable.