Dear Orbit Research Customers,
Over the recent time, we have been releasing quite a bit of updates for Orbit Player and Orbit Speak, addressing many key issues with stability and performance, while also adding new features and enhancements.
Some of the issues we fixed include serious bugs that prevented customers from updating to these newer, improved versions.
At Orbit Research, we take customer experience at the highest priority.
In order for us to be able to assist people who are effected by the bugs preventing the update process, we kindly ask you to please let us know the following:
- Have you updated your unit recently?
- What is the latest software version and build number you’re running?
- For Orbit Player, did you upgrade to the 2.0 release?
- If you got stuck and cannot install updates, please let us know so that we can assist you with resolving this problem.
We thank you for your cooperation and support. Together with you we will be able to make sure that this is done right for everybody.
Best Regards,
Orbit Research Team
How to Contact Orbit Research:
Contact Us via Email:
For Technical Support: techsupport at orbitresearch dot com
For All Other Inquiries: sales at orbitresearch dot com
Contact Us via Phone or Fax:
You can also contact us by phone from 9:00 AM to 5:00 PM, EST, Monday to Friday
Phone: 1-888-60-ORBIT (1-888-606-7248)
Contact Us via mail:
Orbit Research
3422 Old Capitol Trail
Suite 585
Wilmington, DE 19808
USA